Returns & Exchanges

At Dessert Gallery Bakery & Cafe, we take pride in our hand-crafted treats and want you to be delighted with every bite. Since our products are perishable food items, we offer resolutions for damaged or incorrect orders to ensure your satisfaction.

Return Process

• 1.
  Inspect Your Order

  Please examine your desserts immediately upon pickup or delivery to ensure everything meets our quality standards and matches your order details.

• 2.
  Contact Our Team

  If there is an issue with your order, notify us within 24 hours by calling our cafe or emailing our support team with your order number and photos of the product.

• 3.
  Verification Process

  Our pastry team will review your claim and determine the appropriate resolution, which may include a replacement, store credit, or a partial refund depending on the circumstance.

• 4.
  Resolution Delivery

  Once approved, we will prioritize your replacement order for immediate preparation or process your credit within 3-5 business days.